Exchange/Return should be initiated within 7 days of receiving the products. The product is only eligible for exchange/return if itโs damaged, different from the pictures, or the wrong size was received.ย
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In such cases, please email us at care@urnam.com or simply send a message on WhatsApp at +91-9821412244, describing the issue and attaching a picture of the damaged product.
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Please ensure the returned merchandise is unused and has the original packaging, price tag, and invoice.ย
We do not accept exchanges and returns on discounted sale products.ย
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Refunds are only allowed if you received a damaged or wrong/different product,ย Refunds will be processed within 9โ10 business days from the date of approval.
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